Terms And Conditions

Terms and Conditions



General Terms and Conditions


  1. Seller

The seller is Grace and Flair Ltd. Registered in England and Wales at Companies House No. 8944120.


    1. Order Process

The products on our website are an invitation and not an offer to sell those products to you.


An offer is made when you place the order for your product(s).However, we will not have made a contract with you unless and until we accept your offer.


We take payment from your card when we process your order and have checked your card details, products are subject to availability. If we are unable to supply the products, we will let you know as soon as possible and a full refund will be given if you have already paid for the products.


We will send you an order acknowledgement email and order update emails, these are not order confirmation or order acceptance from us.


Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point the products you have ordered are dispatched to be delivered to the address you have given us. It does not take place until that stage even though we may have debited your card or we have sent acknowledging emails.


The contract will be formed at the dispatch of the goods.


  1. Cancellation

If, for any reason, you wish to do so you have the right to canel any order you have placed. You may cancel an order at any point from placing the order up to 14 calender days from the day after delivery of the product(s) to you.


If you wish to cancel your order please email us at info@graceandflair.co.uk stating your name, address and order number. We will email instructions on how to proceed with the cancellation and what action we will take with regards to refunding your payment. If your order has already been dispatched but not yet received by yourself we will be unable to recall the order and you will be required to return it to us at your cost, this also applies to orders that you have received but wish to cancel.


By entering into a contract with us, the Seller, you agree to these Terms and Conditions.